LB Insolvency
Financial Recovery, Debt Management, Insolvency Solutions

Professional, Proactive,
Partner-led advice

LONDON: 0208 221 8282
CHELMSFORD: 0845 299 3031
COLCHESTER: 01206 867551
IPSWICH: 01473 359720

Email: info@lbinsolvency.co.uk

Privacy Policy

This privacy policy sets out how LB Insolvency Solutions Ltd uses and protects any information that you give us when you use this website.

LB Insolvency Solutions Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Under the EU General Data Protection Regulations (GDPR), we are required to update the data protection references in our engagement letters with clients and, in the case of individual clients, provide certain details regarding the Firm and collection and use of your personal data. This is set out in more detail below.

By using this website and submitting information to us you are agreeing to the collection and use of your personal and non-personal information as described in this Privacy Statement and our Cookies Policy.

The registered office of LB Insolvency Solutions Ltd is The Octagon Suite E2 27 Middleborough, Colchester, Essex, CO1 1TG. Our Data Protection Officer/Head of Privacy can be contacted at DPO@lbgroupltd.com.

Data Collection

We need to know basic personal data in order to provide you with our services, and to claim our right to be paid in return for our services, under our standard terms of business / contract we have with you. If you do not provide this information then we will be unable to provide the services you have requested. We will not collect any personal data from you that we do not need in order to provide and oversee the services we have agreed to provide you with.

Use of Data

All the personal data we hold about you will be processed by our staff in the United Kingdom and no third parties will have access to your personal data unless there is a legal obligation for us to provide them with this. We have set out below the legal bases for the Firm to process your data.

Some of our processing is necessary for compliance with a legal obligation. For example, the Firm is a regulated entity and therefore has a duty to act as a data controller and is obliged to report certain matters to its regulators or law enforcement agencies.

We may also process data if it is necessary for the performance of a contract with you, or to take steps to enter into a contract. An example of this would be processing your data in connection with providing you with services.

We will also communicate with you information about other services we can offer you and update you about our activities.

Where your information is used other than in accordance with one of these uses, we will first obtain your consent to that use.

We take all reasonable steps to ensure that your personal data is processed securely.

How long we keep it

We will generally keep your personal data for a minimum of 6 years, after which time it will be destroyed if it is no longer required for the lawful purpose(s) for which it was obtained. If you consent to marketing, any information we use for this purpose will be kept with us until you notify us that you no longer wish to receive this information.

Sharing your personal data

Your personal data will only be shared with third parties including other data controllers where it is necessary for the performance of the data controllers’ tasks or where you first give us your prior consent. It is likely that we will need to share your data with

  • other group members in the same group as the Firm (each will be a separate legal entity and will be responsible to you as a data controller);

At LB Insolvency Solutions Ltd we have focused on implementing fair information practices that are designed to protect your privacy. If you have questions or you do not feel that your concerns have been addressed in our privacy statement, or you just want to talk with us, feel free to contact us by email at DPO@lbgroupltd.com.

Data Collection

We collect personally identifiable information that is voluntarily provided by visitors to this Site. The Data that LB Insolvency Solutions Ltd receives from Site visitors includes name, company, email address and telephone numbers and any other information provided by visitors in email messages.

Typically, User Data is collected in order to assist visitors to:

  • register for certain areas of the Site
  • submit resumes or work history information
  • contact us for further information
  • enter quick client surveys

It is our policy to limit the information collected to only the minimum information required to complete a Site visitor’s request.

LB Insolvency Solutions Ltd’s intention is not to seek any sensitive information through our Site unless legally required for recruiting purposes. Sensitive information includes a number of types of data relating to race or ethnic origin, political opinions, religious or other similar beliefs, trade union membership, physical or mental health, sexual life, or criminal record.

Use of User Data

User Data obtained by the Site is used for internal business purposes of LB Insolvency Solutions Ltd and in connection with a visitor’s request. This data is not shared with others for unrelated purposes unless stated in this Privacy Policy or otherwise communicated to the Site visitor.

LB Insolvency Solutions Ltd makes every practical effort to avoid excessive or irrelevant collection of data. If a visitor believes the Site has collected excessive information, we encourage the visitor to contact us at DPO@lbgroupltd.com to raise any concerns.

Except for instances where visitors explicitly choose to receive specific LB Insolvency Solutions Ltd marketing or other informational materials, LB Insolvency Solutions Ltd will not use personal data collected from our Website to distribute marketing or informational materials.

Third Parties

It is LB Insolvency Solutions Ltd’s policy only to disclose User Data to third parties under the following circumstances:

  • when explicitly requested by the visitor
  • when required to facilitate conferences or events hosted by a third party
  • when required to meet any other request of a visitor.

Categories of third parties that LB Insolvency Solutions Ltd may share personally identifiable information with include federal, state, and local government entities and other members of LB Insolvency Solutions Ltd. This Site does not collect or compile personally identifying information for dissemination or sale to outside parties for consumer marketing purposes, or host mailings on behalf of third parties.

Use of Cookies

A cookie is an element of data that a website can send to a visitor’s computer’s browser so that this computer will be recognised by the site on their return. Cookies allow our web server to recognise a computer on connection to the Site, which in turn allows the server to make downloading of pages faster than on first viewing. In addition, cookies may also be used by us to establish statistics about the use of the Site by Internet users by gathering and analysing data such as: most visited pages, time spent by users on each page, site performance, etc. By collecting and using such data, we hope to improve the quality of the Site.

The data collected by our servers and/or through cookies that may be placed on your computer will not be kept for longer than is necessary to fulfil the purposes mentioned above. In any event, such information may not be kept for longer than one year.

Navigation data about site viewers is automatically collected by our servers. If you do not wish to have this navigation data collected, we recommend that you do not use the Site. A visitor can also set their browser to block the recording of cookies on their hard drive to minimise the amount of data that may be collected about your navigating on the Site. The browser on a computer can be set to notify the user when a cookie is being recorded on their computer’s hard drive. Most browsers can also be set to keep cookies from being recorded on their computer. However, for optimal use of the Site, we recommend that visitors do not block the recording of cookies on their computer.

All LB Insolvency Solutions Ltd servers and computer systems are protected from outside intrusions. As a result, all data that may be collected about Site viewers through the use of cookies will be protected from unauthorised access.

Cookies used on the Site are only active for the duration of the visit. Cookies used on this site are not stored on visitor’s computer once you have closed your web browser. Information generated by the use of cookies may be compiled into an aggregate form so that no individual can be identified.

We may at some stage use cookies to identify users when they visit the Site to use personalised services. In such circumstances these cookies may be kept on the hard drive of their computer following closure of the web browser. Cookies used in connection with such services enable us to build up a profile of our users and to develop personalised versions of the Site.

For more information about cookies, please see the Information Commissioner’s website home page or the Interactive Advertising Bureau.

A visitor may choose to not receive a cookie file by enabling your web browser to refuse cookies. The procedure for refusal of cookies may vary for different software products. Please check with your internet browser software help or your software supplier if you wish to refuse cookies.

Third-party Links

There are several places throughout this Site that may link to other Websites that do not operate under LB Insolvency Solutions Ltd privacy practices. When visitors link to other Websites, LB Insolvency Solutions Ltd privacy practices no longer apply. We encourage visitors to review each site’s privacy policy before disclosing any personally identifiable information.

Choices

As a policy, visitors are not required to register to gain access to this Site. Personally, identifiable information provided to LB Insolvency Solutions Ltd through this Site is provided voluntarily by visitors. Should visitors subsequently choose to unsubscribe from mailing lists or any registrations, we will provide instructions on the appropriate Website area or in communications to our visitors; or a visitor may contact LB Insolvency Solutions Ltd at DPO@lbgroupltd.com.

Access

Each visitor has the right of access to personal data they have submitted through this Site.

User updates of information should be handled by going back through the registration process. Enquiries about the accuracy of identifying information previously submitted, or requests to have information removed, should be directed DPO@lbgroupltd.com.

Security

All LB Insolvency Solutions Ltd Directors and employees are instructed to follow a firm-wide security policy. Only authorised personnel are provided access to personally-identifiable information and these employees are required to agree to ensure confidentiality of this information.

Modifications

LB Insolvency Solutions Ltd reserves the right to modify or amend this statement at any time. The effective date will be displayed at the beginning of this statement. To keep visitors informed, LB Insolvency Solutions Ltd will notify users of material changes to our Privacy Statement by prominently identifying a link on our website home page to the updated Privacy Policy for a period of not less than two weeks.

Consent

By continuing to use the Site and by providing any personal data (including sensitive personal data) to us via the Site or email addresses provided on the Site, visitors are consenting to our use of your personal data as set out in this Privacy Policy. Please do not send us any personal data if you do not want that information to be used by us in this manner.

What are your rights?

If at any point you believe the information we process on you is incorrect you can request to see this information and even have it corrected or deleted. If you wish to raise a complaint on how we have handled your personal data, you can contact our Head of Privacy who will investigate the matter.

If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law you can complain to the Information Commissioner’s Office (ICO).

Unless otherwise agreed with you, we will only collect basic personal data about you, which does not include any ‘sensitive personal data’. This information does, however, include the likes of your name, work address, email address and job title.

A full list of your rights under GDPR is as follows:

  1. The right to access the personal data we hold on you
  2. The right to correct and update the personal data we hold on you
  3. The right to have your personal data erased
  4. The right to object to processing of your personal data
  5. The right to data portability
  6. The right to withdraw your consent to the processing at any time for any processing of personal data to which consent was sought.
  7. The right to object to the processing of personal data where applicable.
  8. The right to lodge a complaint with the Information Commissioners Office.

LB Insolvency Solutions Ltd registered in England © 2015 Company Number: 04715415

View our privacy policy